root@LX-VV-VC-001 [ /var/log/vmware/applmgmt ]# tail -f /var/log/vmware/applmgmt/applmgmt.log 2026-09-09T11:51:44 AM UTC [7734]DEBUG:vmware.vherd.transport.xmlrpc:Looking for function get 2026-09-09T11:51:44 AM UTC [7734]DEBUG:vmware.vherd.transport.xmlrpc:Method Signature = [['struct', 'string'], '[{"requiredRole": ["requiredRole", false, "str", false]}, {"requiredRole": ["str", "User role."]}, {}, ["requiredRole"], {"suppressCLI": true, "cliAlias": ""}]', 'This interface returns True if the logged in user has\n the correct required role.', '[{"authorized": ["authorized", false, "bool", false]}, {"authorized": ["bool", "True if the user has the required role"]}, {}, ["authorized"], {"suppressCLI": true, "cliAlias": ""}]'] 2026-09-09T11:52:50 AM UTC [7734]INFO:vmware.appliance.vapi.auth:Authorization request for service_id: com.vmware.appliance.recovery.restore, operation_id: validate 2026-09-09T11:52:50 AM UTC [7734]DEBUG:vmware.vherd.base.authorization_local:Verify privileges user (root) privilege ['ModifyConfiguration'] 2026-09-09T11:52:50 AM UTC [7734]DEBUG:root:Validated user privileges in localstore or SSO 2026-09-09T11:52:50 AM UTC [7734]DEBUG:vmware.appliance.update.update_state:In State._get using state file /etc/applmgmt/appliance/software_update_state.conf 2026-09-09T11:52:50 AM UTC [7734]INFO:plugins.SMBClientStorageIOLib:Running Command: ['/usr/bin/smbclient', '//10.231.192.55/ICT-SOFTWARE/', '-A', '/dev/shm/smbCredentialFilee715ltky', '-t', '140', '-c', 'cd VMWARE/VcenterBackup/vCenter/; ls'] 2026-09-09T11:52:50 AM UTC [7734]ERROR:plugins.SMBClientStorageIOLib:Command failed with error: NT_STATUS_ACCOUNT_RESTRICTION 2026-09-09T11:52:50 AM UTC [7734]ERROR:plugins.SMBClientStorageIOLib:smb cmd failed. RC: 1, Err: , Cmd: ['/usr/bin/smbclient', '//10.231.192.55/ICT-SOFTWARE/', '-A', '/dev/shm/smbCredentialFilee715ltky', '-t', '140', '-c', 'cd VMWARE/VcenterBackup/vCenter/; ls'] 2026-09-09T11:52:50 AM UTC [7734]ERROR:vmware.appliance.vapi.impl:pint.Error('com.vmware.applmgmt.backup.plugin.internal_server_err', 'General system error reported by backup server.', **{'args': ['Plugin error occurred. ErrCode: 5, Args: ()']}) 2026-09-09T11:54:14 AM UTC [7734]INFO:vmware.appliance.vapi.auth:Authorization request for service_id: com.vmware.appliance.recovery.restore, operation_id: validate 2026-09-09T11:54:14 AM UTC [7734]DEBUG:vmware.vherd.base.authorization_local:Verify privileges user (root) privilege ['ModifyConfiguration'] 2026-09-09T11:54:14 AM UTC [7734]DEBUG:root:Validated user privileges in localstore or SSO 2026-09-09T11:54:14 AM UTC [7734]DEBUG:vmware.appliance.update.update_state:In State._get using state file /etc/applmgmt/appliance/software_update_state.conf 2026-09-09T11:54:14 AM UTC [7734]INFO:plugins.SMBClientStorageIOLib:Running Command: ['/usr/bin/smbclient', '//lx-vv-fs-002/ICT-SOFTWARE/', '-A', '/dev/shm/smbCredentialFilez9k4dnoe', '-t', '140', '-c', 'cd VMWARE/VcenterBackup/vCenter/; ls'] 2026-09-09T11:54:14 AM UTC [7734]ERROR:plugins.SMBClientStorageIOLib:Command failed with error: NT_STATUS_ACCOUNT_RESTRICTION 2026-09-09T11:54:14 AM UTC [7734]ERROR:plugins.SMBClientStorageIOLib:smb cmd failed. RC: 1, Err: , Cmd: ['/usr/bin/smbclient', '//lx-vv-fs-002/ICT-SOFTWARE/', '-A', '/dev/shm/smbCredentialFilez9k4dnoe', '-t', '140', '-c', 'cd VMWARE/VcenterBackup/vCenter/; ls'] 2026-09-09T11:54:14 AM UTC [7734]ERROR:vmware.appliance.vapi.impl:pint.Error('com.vmware.applmgmt.backup.plugin.internal_server_err', 'General system error reported by backup server.', **{'args': ['Plugin error occurred. ErrCode: 5, Args: ()']})